WE WRITE CUSTOM ACADEMIC PAPERS

100% Original, Plagiarism Free, Tailored to your instructions

Order Now!

Case Scenario III

Case Scenario III
With the growing community consciousness about hospital services, expectations about the hospitals’ performance are also rising. Hospitals are being reoriented from just being centers for medical care and treatment to be more community oriented. The faith of people in the efficiency of public hospital is declining because of the negligence and indifferent attitude on the part of hospital authorities. It is said that each hospital has an image of its own, a tempo of work and emotional atmosphere peculiar to its traditions, its community of staff and patients. The nature of staff relationship directly influences the staff-patient relationships. It is for this reason there is different working atmosphere in different hospitals. Some hospitals enjoy a good reputation and others a bad one.
Almadina Hospital is a community hospital located in a small town in the northern region of the Kingdom. The hospital has been collecting data on patients’ satisfaction. Five opinion/interview surveys were conducted by the hospital to test the level of satisfaction among the patients for both inpatient and out-patient-departments (OPD). These five opinion surveys were:
1. Level of satisfaction of OPD Patients in Almadina Community Hospital.
2. Level of satisfaction among the patients regarding the behavior of the hospital staff.
3. Quality of cleanliness in the hospital.
4. Availability of medications in the hospital.
5. In-patients: Quality of amenities provided in the hospital.
The levels of patient satisfaction of OPD patients indicates that about half (54%) of the patients were not satisfied with building arrangements for OPD and the responses of the patients regarding the waiting room facility also reveals that most of them were not satisfied (70%). Similar trend was observed regarding the registration procedure (70%) and other official procedures (62%). However, on the contrary when asked about the attention given by the doctor majority (74%) of the respondents were satisfied with it.
The patient’s satisfaction regarding the diagnostic facilities like ECG, X–ray and laboratory services available with the hospital is far from being satisfactory. As the trends indicate 82%, 78%, and 80% of the respondents were not satisfied with the ECG, X–ray and laboratory services respectively. In general the patients were not satisfied with the hospital services, the behavior of the hospital staff, quality of cleanliness in the hospital, availability of medications in the hospital, or quality of amenities provided in the hospital (Table 1 and Table 2). Clearly the patients were not satisfied with Almadina Community Hospital, which prompted the leadership to recruit you as the new quality director to improve performance in these areas and eventually improve patients’ satisfaction.
3. What are you going to do? Be sure to explore all of the possible options and to justify your decisions.
Table 1: Satisfaction Level of Patients with OPD
Figures in parentheses are percentages
Table 2: Satisfaction Level of Patients with inpatient services
Figures in parentheses are percentages

Our Service Charter

  1. Excellent Quality / 100% Plagiarism-Free

    We employ a number of measures to ensure top quality essays. The papers go through a system of quality control prior to delivery. We run plagiarism checks on each paper to ensure that they will be 100% plagiarism-free. So, only clean copies hit customers’ emails. We also never resell the papers completed by our writers. So, once it is checked using a plagiarism checker, the paper will be unique. Speaking of the academic writing standards, we will stick to the assignment brief given by the customer and assign the perfect writer. By saying “the perfect writer” we mean the one having an academic degree in the customer’s study field and positive feedback from other customers.
  2. Free Revisions

    We keep the quality bar of all papers high. But in case you need some extra brilliance to the paper, here’s what to do. First of all, you can choose a top writer. It means that we will assign an expert with a degree in your subject. And secondly, you can rely on our editing services. Our editors will revise your papers, checking whether or not they comply with high standards of academic writing. In addition, editing entails adjusting content if it’s off the topic, adding more sources, refining the language style, and making sure the referencing style is followed.
  3. Confidentiality / 100% No Disclosure

    We make sure that clients’ personal data remains confidential and is not exploited for any purposes beyond those related to our services. We only ask you to provide us with the information that is required to produce the paper according to your writing needs. Please note that the payment info is protected as well. Feel free to refer to the support team for more information about our payment methods. The fact that you used our service is kept secret due to the advanced security standards. So, you can be sure that no one will find out that you got a paper from our writing service.
  4. Money Back Guarantee

    If the writer doesn’t address all the questions on your assignment brief or the delivered paper appears to be off the topic, you can ask for a refund. Or, if it is applicable, you can opt in for free revision within 14-30 days, depending on your paper’s length. The revision or refund request should be sent within 14 days after delivery. The customer gets 100% money-back in case they haven't downloaded the paper. All approved refunds will be returned to the customer’s credit card or Bonus Balance in a form of store credit. Take a note that we will send an extra compensation if the customers goes with a store credit.
  5. 24/7 Customer Support

    We have a support team working 24/7 ready to give your issue concerning the order their immediate attention. If you have any questions about the ordering process, communication with the writer, payment options, feel free to join live chat. Be sure to get a fast response. They can also give you the exact price quote, taking into account the timing, desired academic level of the paper, and the number of pages.

Excellent Quality
Zero Plagiarism
Expert Writers

Custom Writing Service

Instant Quote
Subject:
Type:
Pages/Words:
Single spaced
approx 275 words per page
Urgency (Less urgent, less costly):
Level:
Currency:
Total Cost: NaN

Get 10% Off on your 1st order!